evan rosen

INDEX

Numerics

10 Cultural Elements of Collaboration 9-15, 70, 115, 152, 251

information democracy and 122

360-degree evaluations 16

3D modeling, Toyota’s use of 151

3D/I

4D use by 242

collaboration and 208209

collaborative culture 241242

culture and 208209

information democracy and 242

Thomsen, Chuck 209

3G wireless. See wireless,
third generation

3G. See third-generation wireless

3M

Scotchgard and 13

Sherman, Patsy and 13

Smith, Sam and 13

4G wireless. See wireless,
fourth generation

4G. See fourth-generation wireless

A

ABC 6

accounting, compliance and 183

acquisitions

instant messaging during 106

team sites for 106

tools for integrating 97

ad hoc collaboration. See collaboration, spontaneous

advertising industry

artificial deadlines and 123

global collaborative enterprise and 245

aerospace industry

collaborating with competitors within 214

Exostar consortium and 214

Exostar partner network 192

World War II and 223

agenda, necessity of 152

AIDS research, collaboration and 249

airplanes

collaboration from 100101

videoconferencing from 100

Allen, Thomas 74

animation tools, defined 159

ANX. See Automotive Network eXchange

AOL, merger with Time Warner 40

Apollo 13 238

Apple Computer 70

application sharing

defined 158

Dow Chemical Company’s use of 176

Industrial Light & Magic’s use of 130

Mayo Clinic’s use of 127

videoconferencing and 180

architecture and construction industry, global collaborative enterprise and 241242

architecture, collaboration and 208209

archiving

benefits of 185

collaboration and 185

drawbacks of 185

human resources and 185

performance evaluations and 185

policies regarding 190

privacy laws and 188

real-time collaboration and 190192

videoconferencing and 127

Aston Martin 125, 202

asynchronous collaboration 85, 171, 183, 247

AT&T 210

Picturephone 178

telephone and 27

video telephony and 100

audio conferencing

defined 158

Dow Chemical Company’s use of 176

authentication, middleware and 193

authorization, middleware and 193

automobile industry

Automotive Network eXchange and 194

culture and 67

economics of ix

environment and 67

hierarchy and 67

Automotive Network eXchange 194

Automotive Parts Solution Fair 95

availability

boundaries and 90

expectation of 89, 100, 189

B

BAE Systems 232

bar, environment of 57

barriers

actors and audience and 119

breaking down 110132

common themes in eliminating 129

exigent circumstances breaking down 125

Mayo Clinic breaking down 127

reduction of 96

removing 72

Six Sigma as smashing 119

tools to break down 116117

videoconferencing as reducing 117

Batman xi

Bechtel Corporation 241

Becker, Franklin 11, 74

behavior, environment and 5758

Bell, Gordon 191

Bill and Melinda Gates Foundation 249

blogs

acceptance of 133

collaborative culture and 166167

defined 159

Monster and 93

team sites and 166

W.R. Grace & Co. and 166

BMW

collaboration and 4950

culture and 49

mirror organization and 49

Munich design center of ix

nature of work and ix

Roundtable Telecooperation 49

sequential vs. parallel product development used by ix

X5 Sports Activity Vehicle ixx, 4950

boardroom

environment of 57

limitations of 104

body language 59

controversial situations and 173

videoconferencing and 180

body language. See communication, non-verbal

Boeing

787 vs. 777 development-to-delivery time 230, 248, 250

airplane videoconferencing and 100

Boeing 737 100

Boeing 777 50, 224225

Boeing 787 Dreamliner 223225, 230, 234

Boeing (continued)

bridging cultures and 52

broadband to the seat and 100

business partners and 223

chief information officer 52, 127, 225, 228230

collaborative decision-making within 254

common processes and systems and 127128

computer-aided design use by 227, 229, 234

computer-aided manufacturing use by 227, 229, 234

concurrent design approach 222235

concurrent design shift and 248

cross-cultural collaboration and 5053

cross-functional collaboration within 234

Dassault Systemes and 225

dedicated collaborative space used by 246

design partners 52

Everett, Washington engineering center 225, 230

evolution of airplane design within 223

Exostar and 229

Fuji and 225

Global Collaboration Center 226, 246

global collaborative enterprise and 222235, 250

global talent used by 250

global work sharing and 227

Griffin, Scott 52, 127, 225, 228230

high-level collaboration within 225, 229

history of design within 223

information technology and 127128

Kawasaki and 225

Kravchenko, Sergey 52, 230231

La Porta, John 226227

low-level collaboration and 228

mid-level collaboration and 229, 232235

migrating to high-level collaboration 233235

mirror zones used by 227, 248, 250

Mitsubishi and 225

mobile work sharing and 53

Moscow Design Center 52, 230231, 250

Pasquier, Paul 232233

personal videoconferencing use within 229

product cycle time and 224, 248

professional intimacy within 225, 228

profile of 230231

real-time collaboration by 248

reduction of 234

reinventing of 222

Russia and 5053

supply chain and 222

talent leveraging by 231

team sites used by 228229

three levels of collaboration within 228235

trust and 228, 251

trusting business partners and 234

videoconferencing use by 226, 228, 231, 234

visualization evolution within 233

visualization used by 227

web conferencing used by 226, 229

webcasting used by 229

Wilson, Bill 226227

BOSTI Associates, Brill, Michael 59

Boston 93

boundaries

availability and 90

presence and 90

brainstorming 10

cross-functional 212

environment and 67

environments that encourage 68

Industrial Light & Magic and 239

informality and 55, 70

Mayo Clinic and 73

Monster and 93

spontaneous collaboration and 173

Branson, Richard 70

broadband

availability of 97

immediacy and 7

trends about 5

buddy lists 20

videoconferencing and 22

bureaucracy, decline of 249

Bush, President George W. 190

Bush, Vannevar 191

business models

Culture of Collaboration impact on 247

linear, serial vs. concurrent, real-time xii

redefining xii

reinventing 247248

business partners

collaboration with 96, 192195

competitive cultures and 31

trust 31

business units, role of 142

C

CAD. See computer-aided design

cafe, environment of 57, 71

cafeteria

environment of 71

videoconferencing in 81

CAM. See computer-aided manufacturing

camera phones, culture and 178

cameras

desktop use of 93

laptop computers and 33

notebook computers and 116

candor, need for 212

Canion, Rod 54

Case Western Reserve University

collaboration and 152

Myelin Repair Foundation and 152

CBS 6

celebrity, preoccupation with xi

cell phones. See mobile phones

champions

Dow Chemical Company and 142

enlisting of 141143

senior-level 139

senior-level vs. grass roots 138

change management

collaboration and 139

Ford Motor Company and 139

chaos. See collaborative chaos

Chaplin, Charlie 6

chat rooms, popularity of 18

chief information officer, role of 148

China

regional culture and 48

talent and 5

Churchill, Winston 61

Circle in the Square 119

Citizens and Southern National Bank 62

cocktail napkin

collaboration and 54

temporary nature of 57

cocktail offices 59

collaboration

10 Cultural Elements of. See Ten Cultural Elements of

3D and 252

3D/I and 208209

acquisitions and 79

adoption of 145

aerospac

e industry and 232235

AIDS research and 249

airplanes and 100101

animation and 75

approaches to 147

architecture and 208209

archiving and 185, 190192

asynchronous 85, 171, 183, 247

best practices and 133154

blogs and 167

Boeing and 230231

brainstorming and 36

broad acceptance of 138

business case for 139143

business partners and 96, 192,
195, 221

change management and 139

chaos and 1213, 36

cheating and 84

classrooms and 83

collaborative chaos 1213

collective wisdom and 205

comfort with 197

collaboration (continued)

comfort zones and 8

common systems and 126

communication and ix, 14, 164168

community and 14

competition with a 210215, 218

competitors and 214, 229, 232235

complex 171, 226

compliance and 7, 182, 197, 250

connotation of 1516, 22

consciousness for 1516

constructive confrontation and 1314

control and 129

controversy and 172

convergence and 124, 129, 250

core value of 241

credit for 107

cross-cultural 5053, 202

cross-functional 62, 68, 72, 99, 107, 115117, 125, 130132, 148, 150, 176, 213, 234235, 242, 248

cross-functional. See also collaboration, individualism vs.

culture and xii, 915, 53

dedicated spaces for 246

defined 89, 22

demand for 139, 145, 154

difficulty achieving xii

digital asset management and 169

disabilities and 196

distance becomes natural in 252