INDEX
Numerics
10 Cultural Elements of Collaboration 9-15, 70, 115, 152, 251
information
democracy and 122
360-degree
evaluations 16
3D modeling,
Toyota’s use of 151
3D/I
4D use by 242
collaboration
and 208–209
collaborative
culture 241–242
culture and 208–209
information
democracy and 242
Thomsen,
Chuck 209
3G wireless. See wireless,
third generation
3G. See third-generation wireless
3M
Scotchgard
and 13
Sherman,
Patsy and 13
Smith, Sam
and 13
4G wireless. See wireless,
fourth generation
4G. See fourth-generation wireless
A
ABC 6
accounting,
compliance and 183
acquisitions
instant messaging
during 106
team sites
for 106
tools for
integrating 97
ad hoc collaboration. See collaboration,
spontaneous
advertising
industry
artificial
deadlines and 123
global collaborative
enterprise and 245
aerospace
industry
collaborating
with competitors within 214
Exostar consortium
and 214
Exostar partner
network 192
World War
II and 223
agenda, necessity
of 152
AIDS research,
collaboration and 249
airplanes
collaboration
from 100–101
videoconferencing
from 100
Allen, Thomas 74
animation
tools, defined 159
ANX. See Automotive Network eXchange
AOL, merger
with Time Warner 40
Apollo 13 238
Apple Computer 70
application
sharing
defined 158
Dow Chemical
Company’s use of 176
Industrial
Light &
Magic’s use of 130
Mayo Clinic’s
use of 127
videoconferencing
and 180
architecture
and construction industry, global collaborative enterprise
and 241–242
architecture,
collaboration and 208–209
archiving
benefits
of 185
collaboration
and 185
drawbacks
of 185
human resources
and 185
performance
evaluations and 185
policies
regarding 190
privacy laws
and 188
real-time
collaboration and 190–192
videoconferencing
and 127
Aston Martin 125, 202
asynchronous
collaboration 85, 171, 183, 247
AT&T 210
Picturephone 178
telephone
and 27
video telephony
and 100
audio conferencing
defined 158
Dow Chemical
Company’s use of 176
authentication,
middleware and 193
authorization,
middleware and 193
automobile
industry
Automotive
Network eXchange and 194
culture and 67
economics
of ix
environment
and 67
hierarchy
and 67
Automotive
Network eXchange 194
Automotive
Parts Solution Fair 95
availability
boundaries
and 90
expectation
of 89, 100, 189
B
BAE Systems 232
bar, environment
of 57
barriers
actors and
audience and 119
breaking
down 110–132
common themes
in eliminating 129
exigent
circumstances breaking down 125
Mayo
Clinic breaking down 127
reduction
of 96
removing 72
Six
Sigma as smashing 119
tools
to break down 116–117
videoconferencing
as reducing 117
Batman xi
Bechtel
Corporation 241
Becker,
Franklin 11, 74
behavior,
environment and 57–58
Bell,
Gordon 191
Bill
and Melinda Gates Foundation 249
blogs
acceptance
of 133
collaborative
culture and 166–167
defined 159
Monster
and 93
team
sites and 166
W.R.
Grace & Co. and 166
BMW
collaboration
and 49–50
culture
and 49
mirror
organization and 49
Munich
design center of ix
nature
of work and ix
Roundtable
Telecooperation 49
sequential
vs. parallel product development used by ix
X5
Sports Activity Vehicle ix–x, 49–50
boardroom
environment
of 57
limitations
of 104
body
language 59
controversial
situations and 173
videoconferencing
and 180
body
language. See communication,
non-verbal
Boeing
787
vs. 777 development-to-delivery time 230, 248, 250
airplane
videoconferencing and 100
Boeing
737 100
Boeing
777 50, 224–225
Boeing
787 Dreamliner 223–225, 230, 234
Boeing (continued)
bridging
cultures and 52
broadband
to the seat and 100
business
partners and 223
chief information
officer 52, 127, 225, 228–230
collaborative
decision-making within 254
common processes
and systems and 127–128
computer-aided
design use by 227, 229, 234
computer-aided
manufacturing use by 227, 229, 234
concurrent
design approach 222–235
concurrent
design shift and 248
cross-cultural
collaboration and 50–53
cross-functional
collaboration within 234
Dassault
Systemes and 225
dedicated
collaborative space used by 246
design partners 52
Everett,
Washington engineering center 225, 230
evolution
of airplane design within 223
Exostar and 229
Fuji and 225
Global Collaboration
Center 226, 246
global collaborative
enterprise and 222–235, 250
global talent
used by 250
global work
sharing and 227
Griffin,
Scott 52, 127, 225, 228–230
high-level
collaboration within 225, 229
history of
design within 223
information
technology and 127–128
Kawasaki
and 225
Kravchenko,
Sergey 52, 230–231
La Porta,
John 226–227
low-level
collaboration and 228
mid-level
collaboration and 229, 232–235
migrating
to high-level collaboration 233–235
mirror zones
used by 227, 248, 250
Mitsubishi
and 225
mobile work
sharing and 53
Moscow Design
Center 52, 230–231, 250
Pasquier,
Paul 232–233
personal
videoconferencing use within 229
product cycle
time and 224, 248
professional
intimacy within 225, 228
profile of 230–231
real-time
collaboration by 248
reduction
of 234
reinventing
of 222
Russia and 50–53
supply chain
and 222
talent leveraging
by 231
team sites
used by 228–229
three levels
of collaboration within 228–235
trust and 228, 251
trusting
business partners and 234
videoconferencing
use by 226, 228, 231, 234
visualization
evolution within 233
visualization
used by 227
web conferencing
used by 226, 229
webcasting
used by 229
Wilson, Bill 226–227
BOSTI Associates,
Brill, Michael 59
Boston 93
boundaries
availability
and 90
presence
and 90
brainstorming 10
cross-functional 212
environment
and 67
environments
that encourage 68
Industrial
Light &
Magic and 239
informality
and 55, 70
Mayo Clinic
and 73
Monster and 93
spontaneous
collaboration and 173
Branson,
Richard 70
broadband
availability
of 97
immediacy
and 7
trends about 5
buddy lists 20
videoconferencing
and 22
bureaucracy,
decline of 249
Bush, President
George W. 190
Bush, Vannevar 191
business
models
Culture of
Collaboration impact on 247
linear, serial
vs. concurrent, real-time xii
redefining xii
reinventing 247–248
business
partners
collaboration
with 96, 192–195
competitive
cultures and 31
trust 31
business
units, role of 142
C
CAD. See computer-aided design
cafe, environment
of 57, 71
cafeteria
environment
of 71
videoconferencing
in 81
CAM. See computer-aided manufacturing
camera phones,
culture and 178
cameras
desktop use
of 93
laptop computers
and 33
notebook
computers and 116
candor, need
for 212
Canion, Rod 54
Case Western
Reserve University
collaboration
and 152
Myelin Repair
Foundation and 152
CBS 6
celebrity,
preoccupation with xi
cell phones. See mobile
phones
champions
Dow Chemical
Company and 142
enlisting
of 141–143
senior-level 139
senior-level
vs. grass roots 138
change
management
collaboration
and 139
Ford
Motor Company and 139
chaos. See collaborative
chaos
Chaplin,
Charlie 6
chat
rooms, popularity of 18
chief
information officer, role of 148
China
regional
culture and 48
talent
and 5
Churchill,
Winston 61
Circle
in the Square 119
Citizens
and Southern National Bank 62
cocktail
napkin
collaboration
and 54
temporary
nature of 57
cocktail
offices 59
collaboration
10
Cultural Elements of. See Ten Cultural Elements of
3D
and 252
3D/I
and 208–209
acquisitions
and 79
adoption
of 145
aerospac
e
industry and 232–235
AIDS
research and 249
airplanes
and 100–101
animation
and 75
approaches
to 147
architecture
and 208–209
archiving
and 185, 190–192
asynchronous 85, 171, 183, 247
best
practices and 133–154
blogs
and 167
Boeing
and 230–231
brainstorming
and 36
broad
acceptance of 138
business
case for 139–143
business
partners and 96, 192,
195, 221
change
management and 139
chaos
and 12–13, 36
cheating
and 84
classrooms
and 83
collaborative
chaos 12–13
collective
wisdom and 205
comfort
with 197
collaboration (continued)
comfort zones
and 8
common systems
and 126
communication
and ix, 14, 164–168
community
and 14
competition
with a 210–215, 218
competitors
and 214, 229, 232–235
complex 171, 226
compliance
and 7, 182, 197, 250
connotation
of 15–16, 22
consciousness
for 15–16
constructive
confrontation and 13–14
control and 129
controversy
and 172
convergence
and 124, 129, 250
core value
of 241
credit for 107
cross-cultural 50–53, 202
cross-functional 62, 68, 72, 99, 107, 115–117, 125, 130–132, 148, 150, 176, 213, 234–235, 242, 248
cross-functional. See also collaboration,
individualism vs.
culture and xii, 9–15, 53
dedicated
spaces for 246
defined 8–9, 22
demand for 139, 145, 154
difficulty
achieving xii
digital asset
management and 169
disabilities
and 196
distance
becomes natural in 252
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